Shipping & Returns
We ship from Israel, our base point, to most of the countries internationally.
MOST OF THE ITEMS ARE SHIPPED FROM OUR STUDIO WITHIN 4 BUSINESS DAYS
(The time I need to prepare an order for shipping 2-4 business day.)
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ISRAEL SHIPPING INFO:
For each purchase, you can choose the shipping option that is right for you:
Door-To-Door shipping:
Deliveries to the house are made through a courier company
You will receive the order within 7 business days from processing time.
Delivery cost:
For purchases up to 260 NIS - shipping cost 30 NIS
For purchases over 260 NIS - free shipping
Israel post registered mail:
Deliveries to the post office closest to your home
You will receive the order within 10 business days from processing time.
Delivery cost:
For purchases up to 260 NIS - shipping cost 16 NIS
For purchases over 260 NIS - free shipping
The tracking number will be emailed to you.
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WORLDWILD SHIPPING INFO
Arrival Time (From the time order took place) usually takes 14 - 21 business days for all orders in the US and EUROPE, and additional 7 days to other International destinations.
Packages are sent via Registered First Class Mail.
Express shipping is available at an additional cost.
Delivery cost:
For purchases up to 90 USD - shipping cost 15 USD
For purchases over 90 USD - free shipping
We are not responsible for shipping delays by carrier.
Return & Exchange Policy
45 DAYS MONEY BACK GUARANTEE: RETURNS & EXCHANGES
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If you are not satisfied with a product for any reason, you may return it or exchange it for a full refund if returned within 45 days of shipment. Shipping charges are not refundable.
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Simply contact us. Tell us your name, the order number, which items and how many you are returning, and the reason for the return.
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We will reply to the email with instructions on how to send the items back to us.